Buffett, for
instance, is famed for his discipline and
the hours he spends studying financial
statements of potential investment targets.
The good news is that your lack of a natural
gift is irrelevant - talent has little or
nothing to do with greatness. You can make
yourself into any number of things, and you
can even make yourself great.
Scientific
experts are producing remarkably consistent
findings across a wide array of fields.
Understand that talent doesn't mean
intelligence, motivation or personality
traits. It's an innate ability to do some
specific activity especially well.
British-based researchers Michael J. Howe,
Jane W. Davidson and John A. Sluboda
conclude in an extensive study, "The
evidence we have surveyed ... does not
support the [notion that] excelling is a
consequence of possessing innate gifts."
To see how
the researchers could reach such a
conclusion, consider the problem they were
trying to solve. In virtually every field of
endeavor, most people learn quickly at
first, then more slowly and then stop
developing completely. Yet a few do improve
for years and even decades, and go on to
greatness.
The
irresistible question - the "fundamental
challenge" for researchers in this field,
says the most prominent of them, professor
K. Anders Ericsson of Florida State
University - is, Why? How are certain people
able to go on improving? The answers begin
with consistent observations about great
performers in many fields.
Scientists
worldwide have conducted scores of studies
since the 1993 publication of a landmark
paper by Ericsson and two colleagues, many
focusing on sports, music and chess, in
which performance is relatively easy to
measure and plot over time. But plenty of
additional studies have also examined other
fields, including business.
No
substitute for hard work
The first
major conclusion is that nobody is great
without work. It's nice to believe that if
you find the field where you're naturally
gifted, you'll be great from day one, but it
doesn't happen. There's no evidence of
high-level performance without experience or
practice.
Reinforcing
that no-free-lunch finding is vast evidence
that even the most accomplished people need
around ten years of hard work before
becoming world-class, a pattern so well
established researchers call it the ten-year
rule.
What about
Bobby Fischer, who became a chess
grandmaster at 16? Turns out the rule holds:
He'd had nine years of intensive study. And
as John Horn of the University of Southern
California and Hiromi Masunaga of California
State University observe, "The ten-year rule
represents a very rough estimate, and most
researchers regard it as a minimum, not an
average." In many fields (music, literature)
elite performers need 20 or 30 years'
experience before hitting their zenith.
So greatness
isn't handed to anyone; it requires a lot of
hard work. Yet that isn't enough, since many
people work hard for decades without
approaching greatness or even getting
significantly better. What's missing?
Practice
makes perfect
The best
people in any field are those who devote the
most hours to what the researchers call
"deliberate practice." It's activity that's
explicitly intended to improve performance,
that reaches for objectives just beyond
one's level of competence, provides feedback
on results and involves high levels of
repetition.
For example:
Simply hitting a bucket of balls is not
deliberate practice, which is why most
golfers don't get better. Hitting an
eight-iron 300 times with a goal of leaving
the ball within 20 feet of the pin 80
percent of the time, continually observing
results and making appropriate adjustments,
and doing that for hours every day - that's
deliberate practice.
Consistency
is crucial. As Ericsson notes, "Elite
performers in many diverse domains have been
found to practice, on the average, roughly
the same amount every day, including
weekends."
Evidence
crosses a remarkable range of fields. In a
study of 20-year-old violinists by Ericsson
and colleagues, the best group (judged by
conservatory teachers) averaged 10,000 hours
of deliberate practice over their lives; the
next-best averaged 7,500 hours; and the
next, 5,000. It's the same story in surgery,
insurance sales, and virtually every sport.
More deliberate practice equals better
performance. Tons of it equals great
performance.
The skeptics
Not all
researchers are totally onboard with the
myth-of-talent hypothesis, though their
objections go to its edges rather than its
center. For one thing, there are the
intangibles. Two athletes might work equally
hard, but what explains the ability of New
England Patriots quarterback Tom Brady to
perform at a higher level in the last two
minutes of a game?
Researchers
also note, for example, child prodigies who
could speak, read or play music at an
unusually early age. But on investigation
those cases generally include highly
involved parents. And many prodigies do not
go on to greatness in their early field,
while great performers include many who
showed no special early aptitude.
Certainly
some important traits are partly inherited,
such as physical size and particular
measures of intelligence, but those
influence what a person doesn't do more than
what he does; a five-footer will never be an
NFL lineman, and a seven-footer will never
be an Olympic gymnast. Even those
restrictions are less severe than you'd
expect: Ericsson notes, "Some international
chess masters have IQs in the 90s." The more
research that's done, the more solid the
deliberate-practice model becomes.
Real-world
examples:
All this
scholarly research is simply evidence for
what great performers have been showing us
for years. To take a handful of examples:
Winston Churchill, one of the 20th century's
greatest orators, practiced his speeches
compulsively. Vladimir Horowitz supposedly
said, "If I don't practice for a day, I know
it. If I don't practice for two days, my
wife knows it. If I don't practice for three
days, the world knows it." He was certainly
a demon practicer, but the same quote has
been attributed to world-class musicians
like Ignace Paderewski and Luciano
Pavarotti.
Many great
athletes are legendary for the brutal
discipline of their practice routines. In
basketball, Michael Jordan practiced
intensely beyond the already punishing team
practices. (Had Jordan possessed some
mammoth natural gift specifically for
basketball, it seems unlikely he'd have been
cut from his high school team.)
In football,
all-time-great receiver Jerry Rice - passed
up by 15 teams because they considered him
too slow - practiced so hard that other
players would get sick trying to keep up.
Tiger Woods
is a textbook example of what the research
shows. Because his father introduced him to
golf at an extremely early age - 18 months -
and encouraged him to practice intensively,
Woods had racked up at least 15 years of
practice by the time he became the
youngest-ever winner of the U.S. Amateur
Championship, at age 18. Also in line with
the findings, he has never stopped trying to
improve, devoting many hours a day to
conditioning and practice, even remaking his
swing twice because that's what it took to
get even better.
The business
side
The evidence,
scientific as well as anecdotal, seems
overwhelmingly in favor of deliberate
practice as the source of great performance.
Just one problem: How do you practice
business? Many elements of business, in
fact, are directly practicable. Presenting,
negotiating, delivering evaluations,
deciphering financial statements - you can
practice them all.
Still, they
aren't the essence of great managerial
performance. That requires making judgments
and decisions with imperfect information in
an uncertain environment, interacting with
people, seeking information - can you
practice those things too? You can, though
not in the way you would practice a Chopin
etude.
Instead, it's
all about how you do what you're already
doing - you create the practice in your
work, which requires a few critical changes.
The first is going at any task with a new
goal: Instead of merely trying to get it
done, you aim to get better at it.
Report
writing involves finding information,
analyzing it and presenting it - each an
improvable skill. Chairing a board meeting
requires understanding the company's
strategy in the deepest way, forming a
coherent view of coming market changes and
setting a tone for the discussion. Anything
that anyone does at work, from the most
basic task to the most exalted, is an
improvable skill.
Adopting a
new mindset
Armed with
that mindset, people go at a job in a new
way. Research shows they process information
more deeply and retain it longer. They want
more information on what they're doing and
seek other perspectives. They adopt a
longer-term point of view. In the activity
itself, the mindset persists. You aren't
just doing the job, you're explicitly trying
to get better at it in the larger sense.
Again,
research shows that this difference in
mental approach is vital. For example, when
amateur singers take a singing lesson, they
experience it as fun, a release of tension.
But for professional singers, it's the
opposite: They increase their concentration
and focus on improving their performance
during the lesson. Same activity, different
mindset.
Feedback is
crucial, and getting it should be no problem
in business. Yet most people don't seek it;
they just wait for it, half hoping it won't
come. Without it, as Goldman Sachs
leadership-development chief Steve Kerr
says, "it's as if you're bowling through a
curtain that comes down to knee level. If
you don't know how successful you are, two
things happen: One, you don't get any
better, and two, you stop caring." In some
companies, like General Electric, frequent
feedback is part of the culture. If you
aren't lucky enough to get that, seek it
out.
Be the ball
Through the
whole process, one of your goals is to build
what the researchers call "mental models of
your business" - pictures of how the
elements fit together and influence one
another. The more you work on it, the larger
your mental models will become and the
better your performance will grow.
Andy Grove
could keep a model of a whole world-changing
technology industry in his head and adapt
Intel (Charts)
as needed. Bill Gates,
Microsoft's (Charts)
founder, had the same knack: He could see at
the dawn of the PC that his goal of a
computer on every desk was realistic and
would create an unimaginably large market.
John D. Rockefeller, too, saw ahead when the
world-changing new industry was oil.
Napoleon was perhaps the greatest ever. He
could not only hold all the elements of a
vast battle in his mind but, more important,
could also respond quickly when they shifted
in unexpected ways.
That's a lot
to focus on for the benefits of deliberate
practice - and worthless without one more
requirement: Do it regularly, not
sporadically.
Why?
For most
people, work is hard enough without pushing
even harder. Those extra steps are so
difficult and painful they almost never get
done. That's the way it must be. If great
performance were easy, it wouldn't be rare.
Which leads to possibly the deepest question
about greatness. While experts understand an
enormous amount about the behavior that
produces great performance, they understand
very little about where that behavior comes
from.
The authors
of one study conclude, "We still do not know
which factors encourage individuals to
engage in deliberate practice." Or as
University of Michigan business school
professor Noel Tichy puts it after 30 years
of working with managers, "Some people are
much more motivated than others, and that's
the existential question I cannot answer -
why."
The critical
reality is that we are not hostage to some
naturally granted level of talent. We can
make ourselves what we will. Strangely, that
idea is not popular. People hate abandoning
the notion that they would coast to fame and
riches if they found their talent. But that
view is tragically constraining, because
when they hit life's inevitable bumps in the
road, they conclude that they just aren't
gifted and give up.
Maybe we
can't expect most people to achieve
greatness. It's just too demanding. But the
striking, liberating news is that greatness
isn't reserved for a preordained few. It is
available to you and to everyone.
_____________________
How one CEO learned to fly. Boeing chief
James McNerney has now made his mark at
three major companies. How? "Help others get
better," he says. 
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